AWS Network Overview

Locations
AWS servers are primarily located in a state of the art, carrier-grade data centers in Miami, Florida, United States of America. Our primary data center is in a privately owned building formerly owned by BellSouth (detailed below). Other state-of-the-art data centers AWS utilizes for geographic diversity are located in: 1.) Scranton, Pennsylvania, Unites States (detailed below); 2.) San Jose, California, United States; and 3.) Toronto, Ontario, Canada. Some AWS service plans and features may utilize our reliable, third party affiliate networks.

Data Center Security
Our primary data center is protected by swipe access terminals, 24/7 security guards at the entrance and security cameras to monitor all servers.

Backup Systems
Our primary data center has full backup generators and UPS' in case of power failures.

Climate Control and Fire Prevention
Our primary data center has full climate control systems provided by York, as well as a complete fire suppression system.

Technicians
There are certified technicians on site to handle tasks such as server formats, hardware upgrades and the like.

Server monitoring
All our primary servers are monitored by offsite servers by using SNMP.

Routers and Switches
All our primray switches and routers are provided by 3COM, Cisco Systems, Intel and Samsung.

Bandwidth
Our primary network uses multi-homed bandwidth provided by 2 top carriers in the United States, delivering spectacular uptime at blazing fast speeds. AWS bandwidth has a 99.77% uptime guarantee, but averages 99.9% uptime!

AWS Primary Data Center Details

Building Ownership
Formerly owned by BellSouth, now owned by a private company.

Data Center Floor Space
Occupied floor space is 5,000 SQ feet, with up to 20,000 SQ feet available for expansion.

Location
Miami, Florida, United States of America.

Data Center Features:

• Completely remodeled in 1999
• 200 pounds per square foot floor load
• 14 ft +/- clear ceiling heights
• 5 ft above the Miami Dade county flood
   plain on the Miami ridge
• Located outside the evacuation zone
• Roof space to support wireless solutions
• 24/7 security
• Complete 24/7 surveillance with tape
   backup
• Biometric readers/proximity and access
• Secured, monitored parking
• Mechanical and redundant central cooling
   towers
• Redundant precision air distribution
• Fully monitored systems
• FP&L feeds from 2 substations on dual
   grids
• Dedicated power vault with redundant
   transformers
• Fully backed by UPS and generators
• 10,000 gallon central fuel storage
• AC/DC power available (customized -
   speak to a sales agent for details)
• Fiber Access
• Diverse incoming fiber duct vaults

AWS Network Operations Center Features

Location
Scranton, Pennsylvania, United States of America.

Environment
Precision-controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by York™ quad-compresser / dual-blower redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Security
Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by Network Operations Center staff. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures. A full digital video surveillance system of the Network Operations Center is maintained, with full on-site and off-site recording.

Failsafe Power Supply
Our Network Operations Center currently has 800 amps 3-Phase AC power currently available from PP&L™ (Pennsylvania Power & Electric). The facility is backed-up and protected by UPS (Uninterruptible Power Supply) systems on each individual rack, as well as a Powerware 9135 160KVA System for facility-wide enterprise coverage. In a very rare case of utility outage, our Cummins™ 250KW diesel generator starts automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generator interfaces to the power grid thru a Cutler-Hammer™ automatic transfer panel. The generator is powered by a 500 gallon fuel tank, capable of running without refueling for approximately 80 hours.

24x7x365 Monitoring
The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3.

Network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG is provided. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system.

We offer remote cold boot hardware for dedicated server and co-location clients, with private, password protected, web based access.

Hardware
The Network Operations Center utilizes ONLY top name brand hardware. The facility is centered on a Cisco™ 12008 Core Router, with Cisco™ 7200 Series Routers serving as border routers, connecting via Gigabit Ethernet to the Hewlett Packard™ Procurve™ 4108GL primary switches. Hewlett Packard™ Procurve™ managed switches comprise the power and stability of the network, operating at 100mbps switched ethernet speeds.

Hardware utilized in the facility is comprised of the following brands: Intel™, Asus™, Abit™, AMD™, 3Com™, Hewlett Packard™, Adaptec™, Cisco™, Tekram™, Kingston™, Micron™, Crucial™, IBM™, Maxtor™, Western-Digital™, Seagate™, Quantum™, Fujitsu™, Datatel™, Belkin™, & Lucent™. APC™, Tripp-Lite™, Compaq™, & Powerware™ UPS Systems provide the power backups, along with a Cummins™ generator system. Facility monitoring is provided by a Panasonic™ WD-500 Digital Video System over Sony™ CCTV cameras.

Software
The Network Operations Center utilizes the Red Hat™ Linux operating system on the majority of servers present. Red Hat™ Linux is a highly configurable system, and well known for speed and stability. Red Hat™ Linux servers have been documented to remain operating for up to one year at a time without even requiring a reboot. The Apache™ Web Server nicely compliments the Red Hat™ Linux Operating System. The majority of remaining servers operate on the Microsoft™ Windows™ NT/2000 operating systems, with Internet Information Server™ Web Server. Microsoft™ Windows™ NT/2000 provides a system that simplifies database, application, and visual effect programming. We also supports FreeBSD™, Mandrake™, Slackware™, Turbo Linux™, & Debian Linux™.

Connectivity
The Network Operations Center is connected via OC192 fiber connections to Verizon™ (Formerly Bell Atlantic PA) & Commonwealth Telephone (CTSI), NorthEast PA's 2nd largest Telco, as well as 2GBPS+ fiber from PPL Telcom™, a sub-division of Pennsylvania Power & Electric™ (PPL™). We utilize Sprint™ (www.sprint.com) & AT&T™ (www.att.com) OC3 (155mbps) connections, as well as a MCI/Worldcom™ (www.worldcom.com) DS3 (45mbps) connection, with also a Cogent™ (www.cogentco.com) 100MBPS Metro Fast Ethernet drop. For redundancy, AWS is currently running BGP4 (border gateway routing protocol) to maintain the speed and uptime. If one backbone line goes down, it will balance the load to the other(s). If one line gets congested, it will load balance the traffic.

AWS Primary Bandwidth Details

The AWS network uses multi-homed bandwidth provided by 2 top carriers in United States which are Cogent Communications and NTT/Verio. Routed by BGP4 NTT/Verio provides full redundancy to Cogent Communications, delivering spectacular uptime at blazing fast speeds!

With AWS, your website will load faster than ever, since we do not cap the burst rate of our network ports. Our non-oversubscribed network ensures that you get your amount of allotted bandwidth and much more! AWS bandwidth has a 99.77% uptime guarantee!

Miscellaneous AWS Network Details

We are currently attempting to obtain major backbone providers to open POPs (Points of Presence) in the Scranton, PA facility. This will increase speeds tremendously due to on-site peering arrangements. Such would allow fiber connections directly to major US peering points/hubs like MAE-EAST, MAE-NYC (8th Avenue), & Halsey Street, avoiding RBOC/CLEC Telco loops.

Our network is currently the only major data center/co-lo facility within 60-75 miles of the Tier-3 Scranton/Wilkes-Barre PA USA Metro Area.

IMPORTANT: Please note that the networks AWS utilizes are at least in part owned and operated by third party affiliates, and any and all possessive terminology herein is to be construed as a collective whole of AWS and/or its affiliates. AWS service plans may utilize other reliable, state-of-the-art third party affiliate data centers and networks than described herein for specific accounts and/or service features. All specs detailed are subject to change without prior notice. Not all backbone providers described above may be currently utilized by AWS in our network.